Author: Kelechi Kalu Have you ever considered that middlemen and consumers buy for varying reasons? Have you considered that these differences in reasons and buying behaviors can affect how your brand fares in the marketplace? Have you considered that you or your trade team may just be a slight twist away from entrenching that brand in the trade? There is a scriptural maxim that declares, “Having done all to stand, stand forth therefore….”You may have done enough to send your […]
You are probably wondering how a business organization can help breed dishonest sales persons, right. Get glued with me and you will soon discover and hopefully recommit to being a standard bearer for doing things right in whatever organization you find yourself as a manager. I know a Nigerian conglomerate that lost a very productive Salesman they wanted so much to keep. Why? The said Salesman saw how another employee that had spent longer time with the company laid-off for […]
The Youth Enterprise Support Programme (YES-Programme) is BOI’s approach at addressing the worrisome phenomenon of youth unemployment in Nigeria by developing the capacity of the youths and funding their business ideas. The YES programme is aimed at equipping young Nigerians with the skills and knowledge to be self-employed by starting and managing their own businesses. Participants will be drawn from young aspiring entrepreneurs between the ages of 18 and 35 years, with innovative ideas who must have a minimum educational […]
The sales of a business rises or fall with the quality of its Sales force leadership. Depending on the size and structure of the organization, we could have the customer Development Director, Head of Sales, National Sales Manager or even Brand or Marketing Manager holding overall responsibility for this key function. A good salesman makes good sales most times so also a good sales leadership keeps an organization’s figured up most times. It is Sales that pays the salaries and […]
Nice customers can run you out of business slowly but steadily. They are so nice, they never complain when they get bad service. They don’t come back with that wrong product you swore to them was the right one or the one that didn’t fit. The other day, you took them to the cleaner, they quietly paid and walked away and you were happy. You made them come back for that job severally because your wive’s mother put to bed […]
Consumers’ perception of a brand, product, service, or company, is often more affected by a direct person-to-person experience. While each BRAND AMBASSADOR (BA) may not be directly employed by the company they represent, they can be trained to answer questions and provide customer feedback regarding products, services and brand appeal. There are company employed and non-company employed BAs while celebrity and non-celebrity varieties can be used depending on desired objectives. The responsibilities of the promotional ambassador depend on the particular […]